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Paul Korzeniowski
Paul Korzeniowski, Technology Journalist, 6/18/2013   Comment now  
Retailers are constantly looking to lower expenses. One way has been moving customers away from telephone agents to online customer support.
Kishore Jethanandani
Kishore Jethanandani, Market Researcher, 6/17/2013   Comment now   8 comments
Bloggers are surfing a wave of social media in India. They stimulate the conversations that go viral. Sponsors fold their brand messages within a rubric broad enough for bloggers to choose their own angle on views.
Steve Ralston
Steve Ralston, Application Developer, 6/14/2013   Comment now   19 comments
Knowing where to spend your dollars in media these days isn't easy given all the emerging trends. A recent report may be able to help.
Most recent post, nashvillestephanie, 6/17/2013 2:10:50 PM
I read a really good article earlier this year that detailed the reason MySpace...
Pierre DeBois
Pierre DeBois, Founder, Zimana, 6/13/2013   Comment now   4 comments
Improved digital campaign measurement might top the wish list for marketers. If so, this year's new analytic solutions may seem like an early holiday gift. New features will help marketers make better decisions on customer and sales activity.
Paul Korzeniowski
Paul Korzeniowski, Technology Journalist, 6/12/2013   Comment now   35 comments
Two executives, who in the past were often at loggerheads, are now forging a synergistic relationship, according to a CMO Council survey.
Anuradha Muralidharan
Anuradha Muralidharan, Marketing Consultant, 6/11/2013   Comment now   28 comments
An interesting pattern among Indian shoppers is that after checking out online reviews, they do their actual shopping from brick-and-mortar stores. This has spawned some new social marketing tools.
most commented
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CIOs Learn to Dance With CMOs
Paul Korzeniowski, Technology Journalist, 6/12/2013
19
Choose the Hottest Media Channels
Steve Ralston, Application Developer, 6/14/2013
8
The Infectious Buzz of Partisan Bloggers
Kishore Jethanandani, Market Researcher, 6/17/2013
4
New Tools Tie Customers to Sales
Pierre DeBois, Founder, Zimana, 6/13/2013
Conversations with Intel
Rick Jacobsen
Rick Jacobsen, Customer Acquisition and Nurturing for Online Sales, Intel, 6/18/2013   Comment now  
Flawless. That's how retailers need to be across all consumer channels if they want to remain relevant and competitive.
Rick Jacobsen
Rick Jacobsen, Customer Acquisition and Nurturing for Online Sales, Intel, 6/6/2013   Comment now   2 comments
Shoppers are generating a lot of interesting data, and today's digital solutions can be amazingly powerful in collecting and analyzing it. So powerful, in fact, that the face of retail is being revolutionized.
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6/14/2013 2:33:22 PM
Marianne   Window Shopper
6/14/2013 2:30:15 PM
HaileyMcK   Window Shopper
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