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John Edwards
John Edwards, Technology Journalist, 5/24/2013   Comment now   2 comments
As brick-and-mortar stores struggle to compete with online rivals, clerk interactions provide a perfect setting for unique cross-selling with the help of CRM-driven pop-ups.
Kishore Jethanandani
Kishore Jethanandani, Market Researcher, 5/23/2013   Comment now   6 comments
With many shoppers now carrying mobile devices for price comparisons, smart retailers should invite them to use them to interact with digital signs.
Most recent post, michaelsumastre, 5/25/2013 12:07:07 PM
Tom, I also heard about remote control through mobile phones. I think you need to...
Peter Buxbaum
Peter Buxbaum, Technology Journalist, 5/22/2013   Comment now   13 comments
Top retail sites in the US loaded 22 percent slower in 2012 than they did in 2011, according to a report from Radware. That's bad news for traffic and sales conversions.
Most recent post, michaelsumastre, 5/25/2013 12:09:36 PM
I am somewhat guilty of this. If it takes around 10 seconds for the site to load,...
Linda Rosencrance
Linda Rosencrance, Technology Journalist, 5/21/2013   Comment now   9 comments
When it comes to offering consumers the best mobile experience possible, retailers in the UK are starting to get it.
Brian Moore
Brian Moore, Freelance Artist, 5/20/2013   Comment now   49 comments
While customer service reps may aim to please, Brian Moore sees a widening gap between intentions and results.
Most recent post, michaelsumastre, 5/25/2013 12:13:27 PM
KrithiS and Nnanci, thanks for the replies. The situation actually reminds me of...
Kishore Jethanandani
Kishore Jethanandani, Market Researcher, 5/17/2013   Comment now   22 comments
Sites offering innovative price and product comparisons are helping shoppers in India find value in the red-hot e-tail scene.
most commented
49
Cartoon: Customer Service With a Smile
Brian Moore, Freelance Artist, 5/20/2013
13
E-Tailers Need Faster Load Times
Peter Buxbaum, Technology Journalist, 5/22/2013
9
UK Retailers: Mobile Satisfaction Matters
Linda Rosencrance, Technology Journalist, 5/21/2013
6
Mobile Can Make Digital Screens Dance
Kishore Jethanandani, Market Researcher, 5/23/2013
2
Cross-Sell With CRM Pop-Ups
John Edwards, Technology Journalist, 5/24/2013
Conversations with Intel
Rick Jacobsen
Rick Jacobsen, World Wide Lead for Online Sales Development, Retail Banking Market, Intel, 5/16/2013   Comment now  
Anyone reading Digital Canvas Retail these days can sense seismic rumblings in the retail industry, all pointing toward tectonic shifts in how people shop and how the industry makes money.
Rick Jacobsen
Rick Jacobsen, World Wide Lead for Online Sales Development, Retail Banking Market, Intel, 4/16/2013   Comment now   7 comments
A few weeks ago an Australian store owner made international headlines by instituting a $5 "just looking" fee to combat showrooming. Her customer notice said, in part: "This policy is in line with many other clothing, shoe, and electronic stores who are also facing the same issue."
message boards
5/10/2013 3:17:54 PM
batye   Window Shopper
5/10/2013 3:17:45 PM
batye   Window Shopper
5/10/2013 2:35:40 PM
batye   Window Shopper
5/10/2013 2:32:28 PM
batye   Window Shopper
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